Our Vision :
A well organized and client-orientated dealership makes happy automotive customers! Interaction and feedback provide dealerships valuable information about customers' expectations, desires and service demands. Only when you interpret this information correctly you change happy into spending customers!
Sometimes all it takes is an external point of view and clear but effective fine-tuning of your organisation, allround attitude and every possible process to obtain quick wins and fast return.
Interested to find out what I can do for your dealership - short or longterm - to improve from great to super? Contact me!
Training or coaching?
For some projects training efficiency can only be ensured by a professional onsite coaching. Ask our opinion....
A fast and efficient health check of your aftersales organisation.
First step to get people motivated will always be a first quick win !
We specialize in product, brand behavior
and aftersales training thanks to our retail experiences.
News and lastest projects:
20/21 - 11/2017 : Aftersales 360°, Liepzig : Aftersales product presentation and new aftersales concept for BE-Lu dealers
15/16 - 11/2017 : Training Gestion de Stock & vente active pièces et accessoires, Niel and Namur : Top participants, a lot of fantastic discussions and exchanges !
18/10 - 11/2017: Product launch training, Zolder - competitors analysis : Beautiful weather and a premium pit stop Box for a great team of enthusiastic Sales Adivsors
3/4 - 11/2017 : Product launch training, Overijse - competitors analysis : B-segment SUV is still growing !
We are active mostly in Belgium, Luxembourg, France but the rest of Europe and Africa are also possible.
Rue du parc St Adrien 1
Tel: +32 474 21 60 15
TVA: BE525 767 912